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NMG are approved dealers under the Finance & Leasing Association and as such are proud to display their Specialist Automotive Finance Logo, which is your assurance that all of our sales staff have passed current finance industry accreditation and training. Therefore you will always receive professional advice on the best method of finance for your next purchase, in clear and concise terms, and our trading terms and transparent pricing policy is a further guarantee that we understand that your money is important to you.
NMG provide a full range of financial services relating to your vehicle purchase. We recommend you review the information below as our services are designed to assist you with your choice of car, along with ensuring that your period of ownership has the desired outcome.
The Norfolk Motor Company Ltd (NMC Ltd) takes great care in assuring that their customers are informed of all the appropriate products and services related to the ownership of their vehicles. We hope your experience will lead to many similar future purchases.Norfolk Motor Company Limited is an appointed representative of Tobell Insurance Services Limited, 11 Leadenhall Street, London, EC3V 1LP which is authorised and regulated by the Financial Services Authority. Tobell Insurance Services Limited’s FSA Number is 309576
Tobell Insurance Services Limited permitted business is arranging general insurance contracts
You can Check this on the FSA’s Register by visiting the FSA’s website www.fsa.gov.uk/register or by contacting the FSA on 0845 6061234
The FSA is an independent watchdog that regulates financial services. We are pleased to offer you this document as part of our commitment to the FSA regulation. The information it contains will help you decide if our services are right for you. We offer products from a limited number of insurers for Gap, Vehicle Replacement Protection, Extended Warranty (including Breakdown & Recovery), MOT Insurance, Credit Protection, Key Cover and Motor Insurance. We can provide you with a list of our insurers if you wish.As part of our processes we will assess all your needs for your future motoring, advise and recommend the options that best suit your circumstances. With your co-operation, we will endeavour to ensure your full ownership needs are considered. We are required by the FSA to advise you that we make no fee for this service.If you have any complaint or dissatisfaction with our conduct of business or our products and services please contactin writing Jonathan Davis, Tobell Insurance Services Limited, 11 Leadenhall Street, London EC3V1LP by phone Telephone 01787 221909
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Servicet . If you are not entirely satisfied, you may refer to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London, E149SR. Tel. 0207 964 1000.We are covered by the FSCS. You may be entitled to compensation under the scheme if we cannot meet our obligations. This depends on the type of business and circumstances of the claim. Insurance advising and arranging is covered for 100% of the first £2000 and 90% of the remainder of the claim, without any upper limit.Further information about compensation scheme arrangements is available from the FSCS.We welcome the opportunity to win your custom and we hope you will enjoy the experience. We will take the time to make sure your needs are fulfilled. Thank you for your custom.
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