Website Privacy and Legal Information

Norfolk Motor Group has made every effort to ensure the accuracy of the information contained in this site.

Whilst every effort is made to ensure that we produce up to date product details and specifications, this site should not be regarded as an infallible guide to our vehicles products and services, nor does it constitute an offer for the sale of any vehicle, accessory, service or part.

COPYRIGHT

All rights, including copyright and database rights, in the website and its contents, are owned by or licensed to Norfolk Motor Group, or otherwise used by Norfolk Motor Group as permitted by applicable law, or the copyright holder. You may not copy, reproduce, republish, download, post, broadcast, or transmit any text, images, graphic, logo, button, icon, image and their selection and arrangement thereof, and any underlying source code and software, for any commercial or public purpose without prior written permission from Norfolk Motor Group or the copyright holder.

You may not adapt, alter or create any of the material or information in this site, or use it for any other purpose other than for your personal non-commercial use. You agree to use this site only for lawful purposes.

Norfolk Motor Group reserves the right to use for its own purposes any material submitted to the site, including text and images, either on the site or in any other form, including for publicity purposes. Norfolk Motor Group reserves the right to monitor submissions to the site and to edit or reject any submissions.

Disclaimer

We try to ensure that information on our site is accurate, complete and up-to-date. In using this site, however, you agree to be bound by the Terms & Conditions, which take effect on the date when you first use the site.

Without prejudice to your statutory rights, the site and all information, text, names, images, pictures, logos, links and icons and other materials (without limitation) are provided 'AS IS' and on an 'IS AVAILABLE' basis without representation warranty or endorsement, express or implied. In particular, we do not warrant or represent the accuracy or completeness of information provided on this site, nor do we guarantee that use of this site will be uninterrupted or error-free, or that the site and its servers are free of computer viruses or bugs.

In no event will Norfolk Motor Group be liable to any person or business for any damage or loss that may arise from the use of any information contained in or on our site, or products displayed on our site, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of or in connection with the use of the site.

Notwithstanding anything else in these Terms & Conditions, we will not be liable for claims relating to the functionality or availability of this site.

Trademarks

All names, images, logos identifying Norfolk Motor Group are proprietary marks of Norfolk Motor Group. All third-party brand, product, service and company names contained on this site are the trademarks, service marks and trade names of their respective holders. Norfolk Motor Group does not give permission for their use by any person other than the holders. Any such use may constitute an infringement of the holders' rights and copyright laws.

External links

Norfolk Motor Group does not represent, warrant, endorse or hold responsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through a link on this site is outside the control of Norfolk Motor Group and you visit entirely at your own risk.

Software disclaimer

The software downloads from this site have been thoroughly scanned and tested at all stages of production, but - as with all new software - we still recommend that you run a virus checker before use. We also recommend that you have an up-to-date backup of your hard disk before using the software. Norfolk Motor Group cannot accept responsibility for any disruption, damage and/or loss of data on your data or computer system that may occur while using the software. Consult your network administrator before installing any software on a networked computer.

Cookies

This web site uses cookies in several ways which are as follows:

Aggregated Site Usage Statistics

Cookies may be placed on your computer, phone or other Internet device to provide us with aggregated data of the usage of this site and the mediums which are driving traffic to the site. The data gathered by these is aggregated and therefore your individual usage of this site cannot be attributed to you.

Essential Site Features Cookies may be placed upon your computer, pho

ne or other Internet device in order to provide essential site features such as allowing you to compare different cars in stock and complete enquiry forms quickly.

 

Complimentary Site Features

The site may also use Cookies for certain complimentary purposes such as showing you the car that you last looked at on the home page. All these functions are designed to improve your experience of using the site. If you don't want this site to place Cookies on your device you can disable these using your Internet Browser settings.

 

Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.

If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms & Conditions shall remain in full force and continue to be binding and enforceable.

Norfolk Motor Group reserves the right to change any of its terms and conditions at any time by posting changes online.

If you do not accept these Terms in full, you must stop using this website immediately.

GDPR and your Data (PRIVACY)

Your privacy is important to us. This privacy statement explains what personal data Norfolk Motor Group collects from you, through our interactions with you and how we use that data.

Norfolk Motor Group offers a wide range of products, and we process all data we obtain fairly and within the guidelines set by the General Data Protection Regulations.

Consent Notice

We take your privacy seriously and will only use your personal information for the following purposes to administer your account and to provide the products and services you have requested from us. Informing you during contact and for marketing purposes, gaining your consent about the way your data is obtained and processed by us, is a legal requirement of The General Data Protection Regulation (GDPR) which becomes law on May 25th 2018.

We will contact you as advised with our manufacturer partners and our nominated partner suppliers to ensure the ongoing safety and care of your vehicle and any policies are maintained. We may cross check your data with the DVLA to ensure accurate and timely communications can be made.

We take steps to ensure that any businesses that we work with have security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely. The security of your data is paramount.

Under the General Data Protection Regulation you have the right to:-

Request copies of your data, rectification of your data, erasure of your data unless required by law or for contractual purposes, object to us, or restrict the processing of your data and where our systems allow, give electronic access to copies of your data in a digital format. Any requests need to be made to our Group Communications Officer in writing.

NMG 79 Mile Cross Lane, Norwich NR6 6TX and mark the correspondence General Data Protection Regulations Officer.

To see our Full Privacy Policy Notice including our full list of Manufacturers and our Preferred Partners, please refer to our website, alternatively please contact our Group Communications Officer and this documentation can be supplied.

Alternatively send an email to dataprotection@nmg.co.uk

Data we collect and potentially hold:

Name, Address, Telephone Number(s) including mobile numbers, email address, age, gender and some personal information relevant to any purchases you have or will make from us. This data is captured only when provided by you directly, or indirectly.

The data held will depend on the nature of your enquiry and interaction with NMG and the purchases you have or intend to make from NMG.

The data is held securely and is restricted in terms of use and access rights by our staff. We only hold data for the prescribed periods of time required for vehicle warranty, vat and government tax regulations. All data is then disposed of using secure methods. Our aim is to ensure the safety of your data always.

We are obliged to collect data on behalf of Government Agencies, including but not limited to DVLA and DVSA for taxation and MOT purposes.

NMG’s Fair Processing Policy:

The personal data we collect from you will be stored and used for the following purposes:

  • For the sale of new and used motor vehicles
  • Essential contact for aftercare related to your vehicle, i.e. service reminders, MOT reminders, warranty information and safety recalls, DVLA or DVSA notifications which may affect your vehicle
  • Marketing of parts, accessories and products linked to the purchase of a motor vehicle
  • Customer Satisfaction Surveys, where you opt in to complete the relevant forms
  • Promotions which we consider would be of interest to you
  • We do not pass your data to third parties or resell your data, other than links to our chosen partners and franchises for the registration and aftercare of your vehicle
  • If you purchase a new or used vehicle from us, which relates to Kia Motors, MG Motor, Isuzu or Suzuki we are obliged due to our franchise partner agreements to pass limited information to them for the provision of registration and or warranty.
  • If documents are handed over with a part exchange or a vehicle brought into stock from elsewhere we will keep these documents with the vehicle to help evidence the history of the vehicle. This is a legitimate interest not only for us and any new owner but for the wider market in regard to fraud prevention and safety.

By consenting to this, you are giving us permission to perform those actions.

Our Policy:

Norfolk Motor Group complies with the new General Data Protection Regulations which govern the UK and EU for the collection, retrieval, storage and use of personal data gathered in the course of business, or by your use of this website and any forms, contact methods or other which arise from your use of this website. You are thereby giving your permission by using this website.

Every measure possible is taken to protect your personal data and unless you give us express permission by using any of the option boxes for contact, we will not contact you without that permission. If you choose the ‘LIVE CHAT’ option whilst on this website, you have automatically given us permission for contact and limited use of your personal data. Norfolk Motor Group does not sell any data to third-party suppliers or companies, we are not responsible for any links to or from our Manufacturers and suppliers that either directs you to their website and or redirected you from their website to this site. Therefore, any permissions you have given those suppliers and franchises requires you and they to comply with the GDPR and NMG cannot be held responsible if your permissions with third parties are different from those held by NMG.

If you do not want your personal data stored or used by NMG, then you must contact us in writing at NMG 79 Mile Cross Lane, Norwich NR6 6TX and mark the correspondence General Data Protection Regulations Officer, specifying the methods of contact you want us to use.

You can email us with these options by sending to dataprotection@nmg-uk.com and please head your email GDPR OPTIONS.

When emailing, or writing to us about your GDPR preferences, it is important that you include these five options.

Please select the options by which you are happy for Norfolk Motor Group to contact you in the future about our products, services and events. NB: If you choose the No Contact option, this will affect us contacting you for your vehicle warranty, safety recalls, service and MOT reminders and aftercare, not just sales promotions.

Vehicle Sales Options

Letter  Email  Telephone  SMS Text  No Contact 

Vehicle Aftersales Options

Letter  Email  Telephone  SMS Text  No Contact 

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