Norfolk Motor Company Limited, or Norfolk Motor Group (NMG) as we are better known
now part of holden & holden limited, norwich.
Hello I am Grant Long, General Manager of the 'new' Norfolk Motor Company Limited, which is now a part of Holden & Holden Limited of Norwich. The Company was acquired by Holden & Holden in April 2019, following a hugely successful trading history under the former owners, the Hewitt family, with myself as the former Managing Director and I am delighted to remain at the helm under Holden & Holden Limited; and I and the staff of NMG look forward to seeing all of our customers old and new. I joined the motor trade in 1980 having always been in sales and I have been with NMG for over 50% of that career period and still counting!
The recent acquisition of Norfolk Motor Company Limited by the Holden Group, themselves another Norwich and Norfolk based family business established over 90 years, see's two great local family businesses with strong customer and staff values at their core, join hands to continue to offer outstanding customer service and value for money motoring.
So, it is Business As Usual here at Norfolk Motor Company.
It would be wrong not to mention or pay tribute to the original founding family of Norfolk Motor Company Limited, in particular Mr John Hewitt, the visionary and his late wife Mrs Patrica Hewitt, who with his current wife Mrs Jan Hewitt, son Paul and daughters Johanna and Sara built a business making it one of the most recognised locally and nationally, with a reputation second to none. Under John's ownership and guidance, the Company continued to grow.
With the acquisition, the new Norfolk Motor Company will continue to trade from its premises at
NMG Kia & Group Aftersales Centre, 79 Mile Cross Lane, Norwich NR6 6TX (T. 01603-775100) and NMG MG Motor & Isuzu Pick-up Centre, 111 Mile Cross Lane, Norwich NR6 6RE. (T. 01603-418700)
Since 1969 we have supplied customers far and wide, including overseas, with over 50,000 new and used vehicles sold. We perform over 13,000 vehicle services a year in our workshops, and almost 4,000 MOT’s a year at the two MOT Centres.
No good Company can survive without good staff and we are delighted to have awarded almost 70% of the workforce with long service awards, the longest awards being 45, 35 and 32 years. In addition, we have a healthy number of staff who having reached official retirement ages, asked us if they could stay on and we of course were pleased they wanted to do so, we must be doing something right.
We are also investors in people, as the younger staff are our future and we have helped produce some great stars of the future, several of our younger staff have won national accolades under Franchise and Motor Trade Apprenticeships. To date seven of them have won Apprentices of the Year Awards for Kia and Suzuki and one went onto to win the national IMI Skills Auto UK Apprentice of the year for multi franchise at the age of 21, beating all age contenders. We are the first Kia Dealer in the UK to have a Platinum Level Service Adviser and now have several other Platinum and Gold level staff amongst our midst in Sales, Service & Parts. This demonstrates our support in training and staff recognition, as no business can operate successfully without good people. Today we have two apprentices in training for service and parts.
The continued and planned expansion of the Company has seen the franchises represented change over the years, but the core of the business is now firmly based around Kia, MG Motor, Isuzu and Suzuki franchises. We have long heritages with Kia and Suzuki and new in 2018 we were delighted to add MG Motor and Isuzu Pick-Ups for Norwich and surrounding areas. In our inaugural year with MG we were voted best new dealer of the year 2018, surpassing even our own high standards and setting the pace for MG.
We started with Suzuki in 1982 and Kia in 1999, MG and Isuzu in 2018, making us the second longest serving dealer for Suzuki in the UK and one of the longest for Kia. We also offer the full range of pre-owned family cars, MPV’s, estates, specialist SUV’s, 4×4 vehicles, offering an unrivalled choice of vehicles and value for money. We are also proud to have earned Platinum Kia Dealer status in 2008, National Kia Dealer Award For Excellence in 2016 demonstrating our high standards and customer care ethics. We have a lifetime achievement award for Suzuki. We supply retail customers, small business, and fleet customers alike. We are a specialist Motability dealer and a Kia, MG and Isuzu Fleet Dealer. We are currently supplying numerous local and national Blue Chip end users who appreciate service and commitment in aftercare.